Q: Support?

A: We offer extensive customer support for the product and systems we have sold. We work tightly with manufacturers and always take an extra mile to assist our customers.



Q: Company size?

A: Our company has four physical locations. Our global distribution buying power can benefit your lab with very competitive pricing for high-quality products.



Q: Contact?

A: You could contact us using the contact form, come to our store or call the office during office hours.



Q: What is your operation hours?

A: Monday through Friday from  8:00:am to 5:00:pm PT (Pacific Time). Order processing 8:00:am – 4:30:pm.

Note: Submit your orders on-time otherwise the order would be processed only on the next working day.



Q: Terms of Service?

A: Check out our Terms of Service page.



Q: What is your privacy policy?

A: Check out our Privacy Policy page.



Q: How can i get help with a milling machine?

A: We could help you with the malfunctioning milling machine. Technician could diagnose your machine remotely or in person when it would be convenient for you.



Q: I haven’t received email from you?

A: Our message could be marked “SPAM”. Check the SPAM inbox category.
Note: We receive all the messages.